Shipping & Returns
At ATTA Country, we're committed to delivering premium country apparel with the
quality, comfort, and confidence country women deserve.
From careful packing to fair returns, here's everything you need to know before your order lands on your boots by the door.
Our Commitment to Quality
At ATTA Country, every order is packed and personally quality checked by us before it leaves our hands. If it doesn't meet our standards, it doesn't leave the shed.
We're proud to deliever quality apparel made for country women who expect comfort, confidence, and gear that lasts.
Shipping Your ATTA Apparel
Orders are packed and dispatched within 1–3 business days unless otherwise stated. Tracking is provided where available once your order has shipped.
Once parcels leave our hands, delivery timeframes are subject to carrier delays outside our control.
Shipping costs and any current offers are calculated at checkout for the most up-to-date information.
Returns & Exchanges
We understand every woman’s fit is different and finding the right size matters. For that reason, we offer size exchanges or store credit on eligible returns, provided the item is:
• Returned within 14 days of delivery
• Unworn, unwashed, and in original condition
• Free from makeup, perfume, washing, or signs of wear
Please note that return postage for size exchanges is the responsibility of the customer.
Faulty or Incorrect Orders
If your order arrives faulty, damaged, or incorrect, please contact us within 7 days of receiving your parcel with your order number and photos of the issue. You can reach us at [[email]] or call us on [[phonenumber]].
Where a product is confirmed to be faulty or not as ordered, we will work with you to provide an appropriate remedy in line with Australian Consumer Law.
